🛡️ Privacy Policy — Madhuban Fashion

Effective Date: October 2025

Welcome to Madhuban Fashion (“Company”, “we”, “our”, or “us”).
Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us through WhatsApp, or interact with our products and services.

By using our services, you agree to the terms of this Privacy Policy.

🔹 1. Information We Collect

We may collect the following information:

• Name, phone number, and email address

• Shipping and billing details

• Purchase or order information

• Messages and inquiries sent via WhatsApp or our website

• Technical data (device info, IP address, browser type)

🔹 2. How We Use Your Information

We use your information to:

• Process and deliver your orders

• Communicate regarding support or product updates

• Send offers, order notifications, or service information (with consent)

• Improve our website and customer experience

• Prepare for integration with Meta’s verified WhatsApp Business API

We never send spam and never use your data for unauthorized marketing.

🔹 3. WhatsApp Communication

When you message us on WhatsApp, you agree to receive business-related updates such as:

• Order confirmations or status updates

• Product information and offers

• Customer support replies

We currently use WhatsApp Business for communication and intend to use the official Meta WhatsApp Business API in the future to ensure better security and compliance.

🔹 4. Data Protection & Security

We follow strict technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
All customer information is stored securely and used only for business-related purposes.

🔹 5. Sharing of Information

We do not sell or rent personal data.
We may share limited data only with:

• Trusted partners (payment gateways, courier, or support services)

• Meta Platforms (once official WhatsApp API integration is approved)

All third parties comply with data protection laws and confidentiality standards.

🔹 6. Your Rights

You have the right to:

• Access or correct your personal information

• Withdraw consent for marketing communications

• Request deletion of your data anytime

To exercise these rights, please contact us using the details below.

🔹 7. Cookies

Our website may use cookies to improve user experience and analyze traffic.
You can disable cookies anytime in your browser settings.

🔹 8. Policy Updates

We may update this Privacy Policy from time to time.
All updates will be posted on this page with a new “Effective Date.”

🔹 9. Contact Information

For any questions about this Privacy Policy, please contact:

Madhuban Fashion
📍 A-Wing, Shop No. 39, Spine City Mall, Spine Road, Sector 09, Plot LC1, Indraninagar, Pimpri Chinchwad, Pune, Maharashtra — 411026
📞 +91 84840 09885 | +91 85540 09885
📧 madhubanfashion2110@gmail.com